Direct Payment Managed Accounts
What is a Direct Payment?
A Direct Payment is funding provided by a local authority or NHS so that an individual can arrange their own care and support. Instead of care being arranged directly by the council, the person receiving support:
While empowering, this also creates complex administrative and legal duties.
DD Payroll simplifies these responsibilities for individuals and supports councils and organisations managing Direct Payment programmes.
Our Managed Account Support
A Managed Account is where DD Payroll receives and holds your care funding (Direct Payments or Personal Health Budgets) and makes agreed payments on your behalf. You retain oversight, but we handle:
- Payment of care agency invoices and Personal Assistant wages
- Reimbursement of approved care-related expenses
- Itemised statements aligned to audit requirements
- Tasks like pension contributions, insurance, or supplier payments
This reduces the burden of managing finances without taking away the control.
A managed account can be used alongside our payroll service.
Why DD payroll services?
Charity-owned, not-for-profit
Owned by Disability Direct, with any surplus reinvested to support disabled people and the care community – not shareholders.
Direct Payments specialists
Expert in PA and carer payroll, including irregular hours, variable funding, and flexible arrangements.
Trusted and experienced
Over 20 years’ experience working with individuals and local authorities to deliver reliable, compliant payroll.
Already a dD Payroll Customer?
There’s lots for you to read, watch and learn about being a Direct Payment Employer.
Frequently Asked Questions
Is this service only for people who use payroll?
No. You can use a Managed Account on its own, or alongside our payroll or other services if needed.
Can my local authority or NHS team work with you directly?
Yes. We already support clients referred through councils and NHS bodies across the UK.
What types of payments can you manage?
We can pay care providers, Personal Assistants (if applicable), insurance, approved expenses, and other eligible costs outlined in your support plan.
Is your service UK-wide?
Yes—we support Direct Payment recipients and councils throughout England, Wales, Scotland, and Northern Ireland.
Can you help with budget management?
Will I get regular statements?
Yes. We provide regular account summaries so you can clearly see what’s been paid and when.