Direct Payment Payroll Support
What is a Direct Payment?
A Direct Payment is funding provided by a local authority or NHS so that an individual can arrange their own care and support. Instead of care being arranged directly by the council, the person receiving support:
While empowering, this also creates complex administrative and legal duties.
DD Payroll simplifies these responsibilities for individuals and supports councils and organisations managing Direct Payment programmes.
Our Payroll Support
We understand that everyone’s needs are different. That’s why we offer different simple account options based on local authority:
Standard Payroll
- We Handle the Payroll
- Service User Holds The Funds
- Service User Makes The Payments
Managed
Payroll
- We Handle the Payroll
- We Hold The Funds
- We Make The Payments
Payroll With Payment
- We Handle the Payroll
- Pre-Paid Card Hold The Funds
- We Make The Payments
Full transparency
Seamless document sending and receiving with our 24/7 payroll portal. Secure access for:
- Employers
- Employee's
- Local Authorities
Already a client?
Why DD payroll services?
Charity-owned, not-for-profit
Owned by Disability Direct, with any surplus reinvested to support disabled people and the care community – not shareholders.
Direct Payments specialists
Expert in PA and carer payroll, including irregular hours, variable funding, and flexible arrangements.
Trusted and experienced
Over 20 years’ experience working with individuals and local authorities to deliver reliable, compliant payroll.
Already a dD Payroll Customer?
There’s lots for you to read, watch and learn about being a Direct Payment Employer.
Frequently Asked Questions
Do I need a payroll service for Direct Payments?
No, but as an employer you’re legally responsible for payroll, tax, pensions, and records. A payroll service ensures you stay compliant.
Can councils or NHS bodies work with you?
Yes—we partner with local authorities and health organisations to deliver reliable payroll support for their Direct Payment users.
Can you take over from another payroll provider?
Absolutely. We manage the transition at any time of year with minimal disruption.
Is your service UK-wide?
Yes—we support Direct Payment recipients and councils throughout England, Wales, Scotland, and Northern Ireland.
Can you help with budget management?
Do you offer Pre-Paid Card Services?
Yes we do offer Pre-Paid card services!