Making Employer Support Simpler, Clearer, Faster

We’re proud to announce the launch of the newly refreshed DD Payroll website.

This isn’t simply a visual update. It’s a purposeful redesign focused on something that matters more than ever – making it easier for Direct Payment employers to access clear, reliable information exactly when they need it.

Because employing a Personal Assistant comes with real responsibility. And in a landscape where employment guidance, funding rules and statutory requirements continue to evolve, having instant access to accurate information isn’t just helpful – it’s essential.

Introducing the Improved Employer Information Hub

At the heart of the new website is our Improved Employer Information Hub – a dedicated space created specifically for Direct Payment employers.

This central hub brings together practical guidance across 14 key topics (and counting), designed to support you at every stage of your employer journey.

Inside the Hub, you’ll find support on:

• Understanding your responsibilities as an employer
  
  
• Maternity leave and pay
  
  
• Sickness and statutory sick pay
  
  
• Holiday entitlement and calculations
  
  
• Workplace pensions and auto-enrolment
  
  
• Employer insurance requirements
  
  
• Managing cover arrangements
  
  
• Understanding payroll documents and payslips
  
  
• Managing your Direct Payment budget
  
  
• Recruiting a Personal Assistant
  
  
• Completing and submitting timesheets
  
  
• Accessing free training opportunities
  
  
• Our comprehensive Employer Handbook
  
  
• The Blue Sky Social Care Card

& much more!

Everything is written clearly, with straightforward explanations and practical guidance – removing jargon and reducing uncertainty.

Whether you are employing for the first time or have years of experience managing Direct Payments, the Hub is there to provide reassurance and clarity.

Why This Matters Now

Direct Payment employers are not traditional business owners – yet the legal responsibilities are the same.

You’re managing employment law, payroll processes, statutory entitlements and funding requirements, often alongside caring responsibilities and everyday life. That can feel overwhelming.

The new Employer Information Hub is designed to reduce that pressure. By giving employers direct access to trusted information in one easy-to-navigate place, we’re helping you make informed decisions with confidence.

Because when employers feel informed, supported and secure in their role, the people they support benefit too.

Accessibility at the Forefront

Accessibility remains central to our commitment.

The new DD Payroll website includes the Recite Me accessibility toolbar, allowing users to:

• Adjust text size and colours
  
  
• Use screen reader functionality
  
  
• Translate content
  
  
• Change fonts for easier readability
  
  
• Customise the website to suit individual needs
  
  

We believe information should be accessible to everyone – and our website reflects that belief.

A Service Built Around Our Community

As a charity-owned, not-for-profit payroll service, DD Payroll exists to support disabled people, employers and the wider care community. Any surplus is reinvested into charitable work – not shareholders.

The new website and Employer Information Hub are a continuation of that commitment: practical support, clear information, and services designed around the people who rely on them.

We invite you to explore the new DD Payroll website and discover the Employer Information Hub for yourself.

Because employing with confidence starts with having the right information – at your fingertips.